Privacy Policy

This policy explains how AppSpring Tech collects, uses, and protects personal data in accordance with Colombian and Canadian privacy laws.

Last updated: May 24, 2026

Who we are

AppSpring Tech (also referred to as AppSpring Technologies, "we", "our", or "us") is a software development and digital consulting company. We act as the data controller for personal data collected through our website, services, and communications.

Legal frameworks

Colombia

We follow Colombia's data protection rules, including Law 1581 of 2012, Decree 1377 of 2013, and related guidance from the Superintendence of Industry and Commerce (SIC). These rules require prior, informed authorization to process personal data and give data subjects specific rights.

Canada

We follow Canada's privacy requirements, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. We also comply with Canada's Anti-Spam Legislation (CASL) for marketing communications.

Information we collect

We collect information you provide directly and information generated when you interact with our website.

  • Contact and business details such as name, email address, phone number, company, and role.
  • Inquiry details and communications you send to us via forms, email, or meetings.
  • Usage data such as IP address, device type, browser information, pages visited, and timestamps.
  • Cookie and tracking data used to remember preferences and analyze site performance.

How we use personal data

  • Deliver, maintain, and improve our services and website.
  • Respond to requests, proposals, and support inquiries.
  • Communicate updates, offers, and marketing messages where permitted by law.
  • Comply with legal obligations, resolve disputes, and protect our rights.

Consent and legal bases

In Colombia, we process personal data with your prior, express, and informed authorization, unless a legal exception applies. In Canada, we generally rely on consent (express or implied) and may also rely on contractual necessity or legal obligations where applicable.

Sharing and international transfers

We may share data with trusted service providers who help us operate our website, analytics, communications, and hosting. These providers act under contractual safeguards. Your data may be processed in Colombia, Canada, or other jurisdictions where our providers operate, and we take reasonable steps to protect it using appropriate safeguards.

Cookies and tracking

We use cookies and similar technologies to remember preferences, secure sessions, and understand how the site is used. You can manage cookies in your browser settings. Our cookie banner lets you accept or reject non-essential cookies for the current browsing session.

Your privacy rights

Colombia (Habeas Data)

  • Access, update, and correct your personal data.
  • Request deletion when data is no longer needed or consent is withdrawn.
  • Revoke authorization and object to certain processing.
  • Submit complaints to the SIC after contacting us.

Canada (PIPEDA)

  • Access your personal information and request corrections.
  • Withdraw consent, subject to legal or contractual restrictions.
  • File a complaint with the Office of the Privacy Commissioner of Canada if needed.

If you want to exercise your rights, contact us using the details below. We may request verification and will respond within legally required timelines.

Retention

We keep personal data only as long as necessary for the purposes described in this policy, unless a longer period is required by law, contract, or legitimate business needs.

Security

We apply administrative, technical, and organizational safeguards to protect personal data. No method of transmission or storage is fully secure, but we work to reduce risk and respond to incidents when they occur.

Children's privacy

Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children.

Updates to this policy

We may update this policy from time to time. We will post the latest version on this page and update the "Last updated" date.

Contact

If you have questions or requests about this policy or your personal data, contact us: